Where are you located? Where do my items ship from?
- The Pretty Pink Studio is located in Ontario, Canada. We ship from our home studio in New Tecumseth, Ontario.
What is your processing time?
- Currently our processing time is 3-5 business days and we use Canada Post and Swiftpost to ship all of our orders.
Who designs your products?
- All of our products are illustrated and designed by our artist Denise Foley.
Who are your products made for?
- Our products are perfect for anyone who appreciates and admires beautiful art. We strive to create products that are for everyone, regardless of their sex, gender, race, ethnicity, sexuality, age, etc.
Do you offer custom work?
- Yes! We are currently accepting custom children's illustrations. Please visit our website for more information. Please visit our "Custom Illustration" page for more information.
Do you offer tracking?
- We offer regular untracked letter mail shipping, however, shipping upgrades are available at checkout. Please visit our "Shipping Policy" page for more information.
Do you offer international orders?
- We currently only ship to Canadian and USA addresses. We apologize for the inconvenience.
Do you offer refunds/exchanges?
- Please visit our "Refund Policy" page for information
Are your products available in store?
- Yes! You can find our products in a number of stores across Canada and USA. Please visit our "Stockist" page for a list of locations.
Do you offer wholesale?
- Yes! We definitely do. Please contact us at firstname.lastname@example.org for more information or visit our "Wholesale" page.